Our Repair Process

At Star Car, we believe you should understand exactly what’s happening with your vehicle. Our process is thorough, transparent, and designed to restore your vehicle safely and properly.

From initial estimate to final detailing, here’s what you can expect.

We begin with a detailed inspection of your vehicle.

  • Damage assessment

  • Photos for insurance documentation

  • Explanation of visible repairs

  • Review of your deductible and coverage

If you are filing a claim, we work directly with your insurance company from the start.

1. Initial Estimate & Inspection

2. Insurance & Rental Coordination

We handle communication with your insurance provider so you don’t have to.

  • Submit estimate and documentation

  • Meet with adjusters if required

  • Manage supplements for hidden damage

  • Coordinate approvals

  • Coordinate your rental vehicle

You always have the right to choose your repair shop in New York, and we advocate for proper repairs every step of the way!

3. Disassembly & Structural Repair

Once repairs begin, we carefully disassemble damaged areas to uncover any hidden damage.

If structural repairs are needed:

  • Frame and unibody measurement

  • Structural straightening

  • Replacement of damaged components

Safety is our top priority. Modern vehicles are engineered with precise structural integrity and we restore them accordingly.

4. Body Repair & Panel Replacement

Damaged panels are either repaired or replaced depending on severity.

  • Metal reshaping

  • Panel alignment

  • Precision bodywork

  • Surface preparation

Every panel is test-fit to ensure factory-level alignment.

5. Paint & Refinishing

Our refinishing process ensures a seamless match.

  • Computerized color matching

  • Professional spray booth application

  • Clear coat protection

  • Blending for invisible transitions

The goal: no one should ever know the vehicle was repaired.

6. Reassembly & Quality Control

After refinishing:

  • Vehicle is carefully reassembled

  • Safety systems are verified

  • Lights, sensors, and electronics are checked

  • Final alignment and inspection performed

We inspect every repair before you ever see the vehicle.

7. Final Detailing & Delivery

Before delivery:

  • Exterior cleaned and polished

  • Interior cleaned and vacuumed

  • Final walkthrough with you

We want your vehicle returned in excellent condition, inside and out!